I n d i a' s    B e s t    O n l i n e    T r a v e l    P o r t a l

(The Passenger is hereby requested to read all these conditions carefully, as he/she shall be bound by them.)

YOUR CONTRACT: 
IndiaDekho.Com (ID) acts only as a booking agent for the supplier. When a booking is made, which is accepted by us, it constitutes a contract between you and ID and all bookings are taken on the basis that you accept these terms and conditions. We are travel organizers only. We do not control or operate any Airline, neither do we own or control any shipping company, coach or coach company, hotel, transport or any other facility or service mentioned in this brochure. We take care in selecting all the ingredients in your holiday, but because we only select and inspect them and have no other control in the running of them, we cannot be held responsible for any injury, death, loss or damage, or deficiency in services which is caused by the act of management or employees of an independent contractor arising outside our normal selection and inspection process. If we book only one component of a holiday (eg. accommodation but not flights), then ID acts only as a booking agent for the supplier concerned and accepts no liability for the provision of the service involved. (The contract and the Disputes, if any will be subject to the jurisdiction of Bangalore courts only.)

BOOKING AND PAYMENT:
A non-refundable and interest free deposit of Rs. 500/- per person is required to be paid by the passenger at the time of booking/registration which should be done at least 30 days prior to the date of departure. Full payment should be made 30 days prior to the date of departure The registration amount is non-adjustable against any other tour or service.

CONFIRMATION INVOICE:
When you make a booking and pay a deposit, a contract will exist as soon as we issue a confirmation invoice. It is your responsibility to check the confirmation invoice carefully and let us know if there are any errors or discrepancies.

Please note that your accommodation, flights etc. will be requested once your deposit has been received. Your confirmation invoice will indicate the cost of your requested package and you will be advised of what is still on request and unconfirmed at the time the invoice is issued.

VALIDITY:
Itineraries, resorts, hotels & prices published in the portal are subject to change anytime without prior notice.

PRICES:
Any increase in air/rail fare prior to the date of departure or change in exchange rates will have to be borne by passenger.

ACCOMMODATION:
All tours, planned itineraries and package plans are based on using single, twin or double accommodation. In order to keep our price as low as possible, tour holidays are based on efficient use of transport and hotels and these arrangements are planned many months in advance. To maintain this efficiency, it may be necessary on occasions to make some alterations to your holiday arrangements.

NOTE: The Company shall not accept any liability or responsibility for any damages, Loss, injury, accident, death, delay, breakdown or irregularity, which may occur in carrying out the tour arrangement. (In the event of a passenger falling ill or suffering any accident during the journey, all hospital expenses any other charges incurred as a direct or indirect result of his/her illness/accident are the responsibility of the passenger. (Management reserves the right to claim any additional expenses due to delay or changes in train, airplane, bus ship or other service, weather conditions, strikes, war, quarantine or any other cause whatsoever and all such loss or expenses must be borne by the passenger.

CANCELLATION:
In the event that a tour participant cancels his / her booking the following fees become payable. Note: the above will hold good only on presentation of the original receipt. Transfer from one tour to another will be treated as a cancellation. Note: All cancellation must be received in writing and signed by the tour participant, who made the booking. In case you have to withdraw from a tour after it has begun for reasons such as illness, be sure to obtain a medical certificate in support of any insurance claim. We regret that we are not able to make refunds for absences from a tour or for any missed sightseeing.

We, in no circumstances, will be liable for any loss of baggage, goods, air tickets, passport, cash, travellers cheques, or any other travel document or item owned by the passenger while on tour, however caused. No refund is permissible on partially unutilized air tickets or ground arrangements.
* Refunds are subject to terms & conditions of the service providers too.

  
PLEASE NOTE-TOUR COST INCLUDES:

• Accommodation as per plan.

• Meals as mentioned in the itinerary.

• Round trip transfers as per itinerary.

• Sight seeing as per the itinerary.

TOUR COST DOES NOT INCLUDE:

• Any item that is not mentioned in the package includes column.

• Any increase in fare that may come into force, prior to the operation of the advertised and/or scheduled journey. And also in the event of increase in the cost of land arrangements, due to increase in fuel prices, fluctuations in foreign exchange rates, etc. the passengers will have to pay the difference and/or additional amount so charged.

• Portage, excess baggage charges, expenses of personal nature, tips and all other charges not specifically mentioned as being included in the cost.

• Any meal not mentioned in the itinerary.

• Entrance fees, parking fee, toll fee etc.

IMPORTANT:

• Registration closes before 20 working days

• Registration amount is Rs. 500 for all tours. This amount is non-refundable and interest free, the balance amount is payable 20 days prior to departure.

• Every tour is subject to RBI/GOI approval Timing/Itineraries are subject to change without prior notice.

• Any increase in the tour cost due to variation in the airfares, unforeseen supplier increases and exchange rate fluctuations has to be borne by the guest.

• However if the cost of the tour increases more than 10% of the total tour cost you will be entitled to cancel the trip with a full refund.

• IndiaDekho.Com reserves the right to cancel any tour. In both cases the company shall not be liable for any damage/additional expenses suffered by the passengers.

• No separate bed will be provided for children below 12 years of age.

• Optional tours taken by the passengers will be at their choice.

• The company shall not be responsible for any sight seeing missed by the passengers, on account of the optional tours, or for the amount spent by them on such tours.

• Accommodation in the hotels mentioned in the itineraries at time these hotels are fully booked. Under such unavoidable circumstances, the passengers will be accommodated in similar hotels.

• The company shall not be responsible for any damage/loss accrued due to acts, or negligence of any air carrier, hotel, coach, company, or aIDraction.

• Please read all terms and conditions, before booking on any tour.

• Passengers are requested to check all documents, etc.

• All complaints/claims must reach the Head office, in writing, within 30 days after the tour concludes. Otherwise, these will not be entertained.

• Refunds, if any, will be made by cheque only.

• The company exercises the right to alter/vary, or withdraw any facility it has advertised, or published. In such cases, the company is not liable to pay any compensation.

• The information given here is collected from various travel books and we do not guarantee its authenticity.

• Please carry all the necessary travel documents such as tickets, confirmation vouchers, passport, travel insurance, all necessary visa & any required medical certificates.

• Confirm, reconfirm & confirm your tickets once again.

• Any extra service, other than mentioned in the package, availed at the hotel/resort/airlines/tour should be settled by the guest directly at the hotel/resort/airlines/tour.

PORTAL ACCURACY:

The information given in the Portal is as accurate as we can make it. Our descriptions are of amenities normally available. However, circumstances can change due to any events beyond our control. Major road works/blocks may necessitate route changes. Any of this may cause us to make changes in the itineraries. Wherever we may know of these sufficiently in advance we will notify you, otherwise our Tour Director or Local representative will inform you of such changes on the spot. Please note that brochure is prepared several months in advance. There are also very big fairs/ exhibitions/matches Lasting upto 2 weeks, when all the hotels are fully booked several years ahead. Every effort is made to avoid such dates, but in the few instances where it is unavoidable, it may be necessary to stay in Hotels in other cities.

MEALS:

We reserve the right to change the meal arrangement if circumstances make it necessary to do so; the meals are preset and a choice of menu is not available.

HOTELS:

On your tour you will be provided rooms with private bath and shower in your hotel. The hotel will either be those shown in the brochure or of a similar category. Some of our hotels are centrally located in cities, but in common with the other tour operations, we have found that to provide you with comfortable hotels at a reasonable price, it is often necessary to use hotels away from the city centre.

REFUND:

No refund for any unutilized services (Eg. Meals, Entry Fees, Optional Tours, Hotels etc.) The company is not responsible if the passenger is not allowed to board the flight in spite of confirmation which may be due to the over booking or any other reason.